Privacy
What HaulCall collects, and why
Last updated July 17, 2026
The short version
HaulCall exists to run the fulfillment side of your Whatnot shows. It collects your own sales data — what sold, to which buyer username, for how much — plus first-party crash diagnostics when the app hits an error, so we can fix bugs. We don't sell data, we don't run ads, and we don't track you around the web.
The Chrome extension
The extension runs only on whatnot.com pages. During your live shows it captures sale events (item, price, buyer username, sale type) and sends them to your HaulCall account over an authenticated connection. It reads nothing outside Whatnot, captures nothing while you aren't on Whatnot, and stores pending events only on your own machine until they're delivered. Signing in uses your HaulCall login; the extension never sees your Whatnot password.
What we store, and for how long
Your shows, sales, bundles, and buyer roster live in your account so the product can work. Free-text buyer notes and order references are automatically purged after 60 days. Payment details go directly to Stripe — HaulCall never sees your card number.
Crash diagnostics
When the mobile app or the web dashboard hits an unexpected error, it sends a crash report to our own servers — the error message, a stack trace, the app version, and the platform/device model. These go only to HaulCall (no third-party crash service), are automatically deleted after 90 days, and don't identify you unless you were signed in when the error happened.
Who can see it
Your data is scoped to your account. Nobody else's shows, buyers, or sales are visible to you, and yours aren't visible to them. We share data with no third parties beyond the processors that run the service (hosting, payments).
Questions or deletion
Email [email protected] to ask anything or to have your account and its data deleted.